Enhanced self-service capabilities for platform customization

To improve user autonomy and flexibility, the platform will introduce self-service customization options, allowing users to modify mail templates, notifications, and fields without external support.

Key Enhancements

• self-service mail template editing: users can modify notification content, formatting, and recipients.

• customizable notifications: configure when and how alerts are sent for different events.

• editable fields: users can adjust standard fields to better fit their workflows.

• custom fields: ability to create and manage additional fields tailored to specific business needs.

This update will increase platform adaptability, reduce dependency on support teams, and enhance user control over configurations.